Terms of service

Terms of Service

Last updated: May 2026

Please read these Terms of Service carefully before using madefloors.com. By accessing or placing an order on our website, you agree to be bound by the terms described below.

1. General

Madefloors.com is operated by Made Floors. Throughout this document, the terms "we," "us," and "our" refer to Made Floors. By visiting our site and purchasing our products, you engage in our Service and agree to be bound by these Terms of Service, including any additional policies referenced herein.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of the revised terms.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age and have the legal authority to enter into a binding agreement. If you are purchasing on behalf of a business or organization, you represent that you have the authority to bind that entity to these terms.

3. Products & Pricing

We reserve the right to modify or discontinue products at any time without notice. Prices are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, or discontinuation of a product.

We have made every effort to display product colors and textures as accurately as possible. However, we cannot guarantee that your screen's display will accurately reflect the actual color or appearance of the product. Slight variations are normal in natural and manufactured flooring materials.

4. Orders & Payment

By placing an order, you represent that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed fraudulently or in error.

Payment must be received in full before an order is processed and shipped. We accept all major credit cards and other payment methods shown at checkout. All transactions are processed securely.

5. Shipping

Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control. Please refer to our Shipping Policy for full details.

6. Returns & Refunds

Our return and refund process is governed by our Return Policy, which is incorporated into these Terms of Service by reference. By placing an order, you agree to the terms outlined in that policy.

7. Cancellations

Order cancellations are subject to our Cancellation Policy. We cannot guarantee cancellation once an order has been processed or shipped.

8. Intellectual Property

All content on madefloors.com — including text, images, logos, graphics, and product descriptions — is the property of Made Floors and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this site without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Made Floors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our website or products. Our total liability to you for any claim arising from your purchase shall not exceed the amount paid for the product in question.

10. Disclaimer of Warranties

Our products and website are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Installation Disclaimer

Made Floors sells flooring products only and does not provide installation services. We are not responsible for any damage, loss, or costs arising from improper installation. We strongly recommend consulting a professional installer and following all manufacturer guidelines before and during installation.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in New York.

13. Changes to Terms

We reserve the right to update these Terms of Service at any time. The most current version will always be available on our website. We encourage you to review these terms periodically.

14. Contact

If you have any questions about these Terms of Service, please contact us at info@madefloors.com.